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We have just uploaded our school logo to the Cloud Parent Portal and we are unable to resize the image as it turns out the home page logo size is hard coded. The logo looks ridiculously small compared to our logo on the existing Parent Portal. Ple...

We asked whether Assistant Housemasters and Assistant Heads of Year can be selected as recipients in Contact Pupil Teacher. Support confirmed that this is not currently possible, even though these roles exist in School Manager and are used operati...

Teachers currently have no way to identify SEN pupils within their teaching sets because: SEN Type cannot be added to the Wizard Export for Teaching Set Lists. The SEN Register – Support report does not include teaching sets. Register flags/...

The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...

"If a teacher has used the Download & Upload functionality in Reports Wizard, they will be able to mark a report as complete, despite not entering a required grade or comment. This is because there is no validation process for the Import Sheet...

When we want users to see that a student has a medical issue to be aware of, we use the medical flag. And because you use the term "flag" for this, you have also used a literal flag icon. But you also use "flag" as the term for Pastoral Flags - wi...

It would be helpful to filter the Student Families report by Year Group. This would be used when we are looking at which students in a particular year group have siblings in the school. This report could then be used for planning purposes (e.g. pi...

It would be useful to hide the My Children widget on the dashboard if it's not in use. Currently the widget takes up so much space that the welcome message gets pushed off the bottom of the screen. If it can't be hidden, being able to arrange the ...

In School Manager under Appllicants, the email history of conversations is shown in details. The same does not apply in Admissions Manager under Applicants. This should show the exact same but it does not. Why cant it be the same, so I would like ...

Currently the ISC census pulls out incorrect figures for certain boarding tables in the census as it only looks at current boarding status, not 'anytime in the Academic Year'. Therefore, can status changes be made a date based system and the censu...