We have set up a custom field in Agent Manager so we can rank our Agents but can't retrieve this information in reports. All custom fields should be available for reporting regardless of the module.

In the new Cloud Parent Portal on My Account > Communication History > SMS History, the SMS are currently ordered with the oldest at the top. This means that a parent has to scroll a long way down to see their newest SMS messages - especiall...

Allowing students to download their own timetable files from the student portal would allow them to become more independent, currently we have to do this through Timetable manager and distribute them individually - which is a very admin heavy task.

When a medical flag is ticked and notes added, teachers and other staff do not get alerted - this means they remain unaware unless a separate communication is sent to them. Having an alert that can be set for key staff e.g. tutor, Housemaster, DSL...

When you have a full room but need to manually adjust seating, for those with access arrangements etc, it would be useful to have space outside the plan to temporarily move students. Otherwise the full room leaves very little room for maneuver.

Hi, we would like to be able to take a Register of our Sixth Form students when they have a free lesson, we work on lesson based registers and this would be really helpful. Thank you

The pink drop-down in Student Manager has an option to create UPNs, but when this feature is used, it does not appear in the audit trail for affected pupil records. It would be great if it did.

To be able to archive former host families for international students or former partners rather than have to delete the record entirely. There are times when the information may be useful rather than lost forever.

We would like to have a category called ‘Homework notification’ that is neither congratulatory nor pejorative. Currently this isn't possible as it must be either positive or negative. Thank you.

Our old system was set up so that a teacher marked the whole class as complete, so if they had nothing to say about students they still recorded the fact that they had finished entering data for the class. Some teachers will have over 150 students...