On generating a BACS18 file, if the process fails, there is no meaningful error message to investigate from. Instead, a support call has to be raised which takes time to resolve and sending a BACS file is time critical. It would be helpful if a me...

Our admin/admissions team have asked if 'home school' can be added to the current education list on Student Manager/Admissions. There isn't currently an option for 'home school',

Why It’s Useful: Allowing staff to send emails as others poses security risks, such as misuse of sensitive information. Restricting this feature ensures that emails are sent only by the authorized user, protecting communication integrity. Who Bene...

The consent age required by Luxembourg Law is 18 but the system is limited to the age of 16. Could you add a search field so schools can choose what consent age they require. Also, if you change this could you change the wording on the Consent For...

No icon indicating there is an attachment with concern entered on Wellbeing Manager ; no quick icon either after clicking the pupil's name. Knowing that an incident recorded has an attachment along with it should be more intuitive rather than user...

I have given our teachers access to Report printing so they can use Bulk printing as a good way of seeing who has written what in the reports and using the grading matrix. However, how do I block them from seeing the Portal Publishing

We have 2 teachers for 1 class at same level. Need to add Asst. Form tutor role addition for leave request approval and notification at Registration Manager -> leave request setting -> role setup

As we have multiple schools, it would really be helpful to add the Boarding House field in the search results so it's easier to see which campus the teacher belongs to without having to open their profiles.

While checking the N code absences and Not Registers, our admin staff will make phone calls to parents then change the code and need to add note/reasons for these list too. However, currently, the Note/Reason field is not appeared here which cause...

For those schools that do not have Estates manager, Please can we have a report that shows the room details ? It seems archaic to be able put data in but not see it. I cant even see a list on the screen of the classroom codes & capacities unle...