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Status In Discovery
Categories Parent Portal
Created by Guest
Created on Feb 17, 2025

Customise Notifications Choices

Currently users of the Cloud Parent Portal will see the attached options when they login to the portal for the first time. Schools will not necessarily use all/any of these notification channels, so these options will be misleading for parents. Please can we have the ability to disable or configure this pop-up.

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  • Guest
    Apr 20, 2026

    UPDATE: Leaving this here in case anyone has seen it and acted already, but DO NOT DO THIS!

    I should have realised I was disabling ALL notifications when I followed the advice I was given to stop this misleading menu popping up, but my brain is fried from the whole process. I am uncomfortable about going live with the cloud portal when parents will see such misleading information as soon as they log in.

    My initial reply:

    I raised a ticket and it appears you can disable it, but I agree that being able to configure it would make far more sense!

    To disable: Control panel > mobile and tablet manager > notifications > notification configuration > No